Course curriculum

  • 1

    Welcome to the BGT!

    • Welcome to BGT!
  • 2

    The Art of Hospitality

    • Copy of The Art of Hospitality
  • 3

    About the Brent Germany Team

    • Who We Are and What We Do

    • Who We Are

    • Team Culture

  • 4

    Agent Setup

    • First Day Tasks

    • Important Numbers

    • First Week Tasks

    • First Month Tasks

    • Individual Items to Update
  • 5

    Sphere of Influence

    • SOI Spreadsheet
  • 6

    Sierra Basics

    • Sierra Interactive

    • First, the Basics

    • Make Calls and Send Texts

    • Send Emails to Your Leads

    • Lead Dashboard and Advanced Lead Search

    • Task Manager and Inbox

    • E-Alerts and Market Updates